Selling & product files

Prepare marketplace files and diagnose product import and delivery problems.

23 troubleshooting guides · Page 1 / 1

1. Why does Etsy CSV preparation report missing or duplicate files?

   The Etsy preparation tool matches selected local files to exact filenames in your CSV. It reports row and field errors before a transfer.

2. How many pixels does an 8 × 10 inch printable need at 300 PPI?

   Multiply each physical side by the intended PPI: 8 × 300 = 2400 and 10 × 300 = 3000 pixels.

3. Can one 2:3 artwork fill an 8 × 10 frame without cropping?

   Can one 2:3 artwork fill an 8 × 10 frame without cropping.

4. How should I divide a large printable workbook into usable downloads?

   Split by useful sections rather than arbitrary bytes: instructions, worksheets and answer key, for example.

5. What should a digital-download instruction sheet tell a buyer?

   Write the included filenames, intended software, print dimensions and where to start.

6. How can I name printable files so buyers choose the correct size?

   Use a consistent pattern such as botanical-4x5-8x10in-v2.pdf.

7. How do I keep a product visible when a marketplace crops its thumbnail?

   Start with the product centered and some space around important edges.

8. Should a printable preview use the same file as the purchased artwork?

   Keep a clean master for delivery and a separate preview export.

9. A Shopify CSV shows broken Turkish characters. Can changing the extension fix it?

   Renaming a file does not change its encoding.

10. How do I stop SKU 00125 becoming 125 in a product CSV?

    Treat SKUs as text from the first spreadsheet import.

11. Does a blank CSV cell mean “leave the Shopify value unchanged”?

    Does a blank CSV cell mean “leave the Shopify value unchanged”.

12. How can I rehearse an Etsy bulk import without publishing products?

    Prepare two representative rows rather than your entire catalog: one digital and one physical item if both are needed.

13. What should I do if only some listings in a bulk job succeed?

    Read the individual results in https://kitforma.com/en/etsy-bulk-upload/ and record any created draft IDs before retrying.

14. Should I put an Etsy API key or access token inside my listing CSV?

    Should I put an Etsy API key or access token inside my listing CSV.

15. Are keyword checks in KitForma live Etsy search-volume measurements?

    Are keyword checks in KitForma live Etsy search-volume measurements.

16. Why is the total from an Etsy Order Items CSV not my net profit?

    Sign in to https://kitforma.com/en/etsy-market-research/ and map your own Order Items CSV explicitly: item name, quantity, item total or unit price, and currency.

17. Why is a 50 percent markup not a 50 percent profit margin?

    If total cost is 20 and price is 30, profit is 10.

18. Are two successive 20 percent discounts the same as 40 percent off?

    Are two successive 20 percent discounts the same as 40 percent off.

19. Why can a light parcel be billed at a heavier shipping weight?

    Carriers may compare actual weight with a dimensional weight based on packaged length, width and height.

20. How do lead time and a safety buffer affect a reorder point?

    Estimate demand during the replenishment period, then add the buffer you deliberately choose.

21. How can I fingerprint an exact plain-text product manifest?

    Paste the exact manifest text into https://kitforma.com/en/hash-generator/ and record its SHA-256 digest beside a dated copy.

22. How can I check that an edited listing did not lose an important measurement?

    Paste the original and edited text into https://kitforma.com/en/text-diff/.

23. Does a valid barcode check digit mean I own or can use that product code?

    Does a valid barcode check digit mean I own or can use that product code.

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