Images & formats

Image dimensions, formats, transparency and file-size troubleshooting.

28 troubleshooting guides · Page 1 / 2

1. An image upload asks for both pixels and KB. Which setting should I change?

   Pixel dimensions describe the image’s width and height; KB or MB describes the file’s byte size. Upload forms can require both.

2. Why did my transparent image get a white background after conversion?

   The output format determines whether transparency can be retained. A viewer’s background can also make a transparent image look opaque.

3. Why must I select my original images again when reopening a saved project?

   Local image projects save settings and file references so you can resume a workflow without treating KitForma as file backup.

4. How do I resize a 4000 × 3000 photo to 1200 pixels wide without stretching it?

   Enable proportional resizing in https://kitforma.com/en/resize/ and set the width to 1200.

5. Why does enlarging a 600-pixel product photo not make its small text readable?

   Resampling creates more pixels from existing information; it does not recover lettering that was never resolved.

6. Why is my resized image smaller than both dimensions I entered?

   With aspect ratio preserved, width and height can act as a bounding box.

7. Can target-size image compression change my pixel dimensions?

   Can target-size image compression change my pixel dimensions.

8. Why does lowering a quality slider barely change a PNG file?

   PNG does not use the same lossy quality control as JPEG in the browser encoder.

9. Should I repeatedly edit and re-save the same JPEG?

   Keep a master and make each required export from that master in https://kitforma.com/en/convert/.

10. A website rejects WebP. Is renaming it to JPG enough?

    A website rejects WebP. Is renaming it to JPG enough.

11. Does converting an iPhone HEIC preserve Live Photo motion?

    https://kitforma.com/en/heic/ is a still-image conversion workflow.

12. Why did my animated image become a still image after conversion?

    The standard image workflow in https://kitforma.com/en/convert/ operates on a decoded still image, not an animation timeline.

13. Why is an SVG with a linked image or script rejected?

    https://kitforma.com/en/svg-to-png/ accepts a self-contained SVG and rejects scripts, foreignObject and external references.

14. Why does SVG text look different when exported on another computer?

    The referenced font may be unavailable, causing a substitute with different character widths.

15. Are crop coordinates measured from the preview or the original image?

    https://kitforma.com/en/image-crop/ uses original-image pixel coordinates.

16. Can rotating a photo straighten a document photographed at an angle?

    https://kitforma.com/en/image-rotate/ turns the image by right-angle steps.

17. Why does mirroring a product photo reverse its printed label?

    https://kitforma.com/en/image-flip/ moves pixels across an axis; it does not understand which parts are words, logos or asymmetrical product details.

18. Why do rounded image corners look black in one app and white in another?

    The corners created by https://kitforma.com/en/image-round-corners/ are transparent, and the viewing app chooses what appears behind them.

19. Is blurring a password in a screenshot enough to share it safely?

    Do not rely on https://kitforma.com/en/image-blur/ for secure redaction.

20. How do I choose a pixelation block size without hiding the entire subject?

    Start with a modest block size in https://kitforma.com/en/image-pixelate/ and judge it at the intended display size.

21. Why does a transparent logo show a pale outline on a dark background?

    Edge pixels may already contain colors blended against a light background.

22. How do I repair missing hair or thin product details after background removal?

    In https://kitforma.com/en/image-background-remover/, inspect the cutout on dark, white and checkerboard previews.

23. Why does the Restore brush also bring back some background?

    Restore copies the original image in the area you paint; it does not select a whole object by meaning.

24. Why does automatic background removal download something before processing?

    The automatic mode in https://kitforma.com/en/image-background-remover/ needs its model and runtime on first use.

Ask your own question · Sign in to post questions and answers.